Cookie Policy

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.

This Cookie Policy explains how Navy Federal (“Navy Federal,” “we,” “our,” or “us”) uses cookies and similar technologies on our website and mobile application.

Essential cookies

Necessary for our website to function. They enable core functionality such as security, account access, and session management. You cannot opt out of these.

Functional cookies

These remember your preferences and choices to provide a more personalized experience. They may be set by us or by third-party providers.

Analytics cookies

These help us understand how visitors interact with our website by collecting anonymous information, which we use to improve our services.

Marketing cookies

These track your activity across websites to deliver relevant advertisements. They may be set by our advertising partners.

Cookies can be classified by how long they remain on your device:

Session cookies

Temporary, and deleted when you close your browser. They maintain your session while you navigate our website.

Persistent cookies

These remain on your device for a set period or until you delete them. They remember your preferences across visits.

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing those providers’ privacy policies:

• Google Analytics — Privacy Policy
• Intercom — Privacy Policy
• Stripe — Privacy Policy

You have several options for managing cookies:

Browser settings

Most browsers let you control cookies through their settings. You can:

• View and delete existing cookies
• Block all cookies, or only third-party cookies
• Set preferences for specific websites
• Enable "Do Not Track" signals

Note: blocking essential cookies may prevent you from using our services.

Browser-specific instructions

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Opt-out tools

You can opt out of certain third-party cookies using these tools:

• Google Analytics Opt-Out
• Network Advertising Initiative
• Digital Advertising Alliance

In addition to cookies, we may use other tracking technologies:

• Web beacons: small images that track page views and email opens
• Local storage: data stored in your browser for faster performance
• Device fingerprinting: collecting device characteristics for security

We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.